Terms of service

Terms of Service

Last updated: August 18, 2026

Welcome to Happy Paw Co. These Terms of Service govern your access to and use of https://shophappypawco.com/, including browsing our store, creating an account, and purchasing our products.

By accessing or using our store, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our store.

1. General Conditions

By using our store, you represent that you are at least the age of majority in your jurisdiction, or that you have the permission of a parent or legal guardian where required.

You agree to use our store only for lawful purposes and in accordance with these Terms of Service.

We reserve the right to refuse service, cancel orders, or restrict access to our store where reasonably necessary, including in cases of suspected fraud, abuse, unauthorized activity, or violation of these terms.

2. Products and Product Information

Happy Paw Co. offers pet products, including products for pet grooming, feeding, play, and everyday pet care.

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability displayed on our store are accurate.

However, colors, dimensions, appearance, and other visual characteristics may vary depending on your device or screen settings.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information or availability at any time without prior notice.

3. Pricing and Payment

All prices displayed on our store are subject to change without notice.

Shipping charges, applicable taxes, and other applicable fees will be displayed during checkout where required.

You agree to provide accurate and complete billing, payment, shipping, and contact information when placing an order.

By submitting an order, you authorize the applicable payment provider to process the payment for the total amount shown at checkout.

4. Orders and Order Acceptance

Submitting an order constitutes an offer to purchase the selected products. We reserve the right to accept or decline an order at our discretion and subject to applicable law.

We may refuse or cancel an order for reasons including:

Product availability.
Errors in product descriptions or pricing.
Incorrect billing or shipping information.
Suspected fraudulent or unauthorized transactions.
Unusual or excessive quantities.
Suspected resale activity where prohibited.
Other circumstances that prevent us from properly fulfilling the order.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

5. Shipping and Delivery

We ship orders to the destinations available during checkout.

Delivery estimates are provided for informational purposes and may vary depending on the destination, carrier, customs processing, holidays, weather, and other circumstances outside our control.

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for delays or additional costs caused by incorrect or incomplete shipping information supplied by the customer.

Please review our Shipping Policy for additional information regarding delivery.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge that you have reviewed the applicable return and refund terms.

Nothing in these Terms of Service limits any consumer rights or statutory protections that cannot legally be excluded.

7. Order Cancellations

Orders may be cancelled in accordance with the cancellation terms stated in our Return & Refund Policy.

If an order has already been fulfilled or shipped, cancellation may no longer be possible. In such circumstances, you may request a return after delivery if the order qualifies under our Return & Refund Policy.

8. Customer Accounts

If you create an account with Happy Paw Co., you are responsible for maintaining accurate account information and keeping your login credentials confidential.

You are responsible for activity occurring through your account and agree to notify us promptly if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts that violate these Terms of Service or applicable law.

9. Intellectual Property

All content appearing on our store, including but not limited to our name, logos, text, graphics, photographs, product images, designs, videos, icons, and other materials, is owned by or licensed to Happy Paw Co. and may be protected by applicable intellectual-property laws.

You may not reproduce, copy, distribute, modify, publish, sell, or otherwise use our content without prior written permission, except where permitted by law.

10. Prohibited Uses

You agree not to use our store:

For any unlawful or fraudulent purpose.
To violate applicable laws or regulations.
To attempt to gain unauthorized access to our systems, accounts, or data.
To interfere with the security or operation of our store.
To transmit viruses, malware, malicious code, or other harmful material.
To collect or track another person's personal information without authorization.
To submit false, misleading, or fraudulent information.
To impersonate another person or business.
To engage in conduct that could harm Happy Paw Co., our customers, or our store.

We reserve the right to restrict or terminate access to our store if these conditions are violated.

11. Third-Party Services and Links

Our store may contain links to or integrations with third-party websites, applications, payment providers, shipping companies, and other services.

Third-party services are governed by their own terms, policies, and conditions.

Happy Paw Co. is not responsible for the content, availability, security, privacy practices, or operation of third-party websites or services.

12. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

By using our store, you acknowledge that personal information may be collected, used, processed, and stored as described in our Privacy Policy and in accordance with applicable law.

13. Errors and Omissions

Our store may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or other information.

We reserve the right to correct errors and update information at any time without prior notice, including after an order has been submitted, where permitted by applicable law.

14. Disclaimer

To the maximum extent permitted by applicable law, our store and its content are provided on an "as available" basis.

We do not guarantee that our store will always be available, uninterrupted, secure, or free from errors.

Nothing in these Terms of Service excludes or limits consumer rights, warranties, or protections that cannot legally be excluded or limited.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Happy Paw Co. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our store or your purchase or use of our products.

Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Happy Paw Co. from claims, liabilities, damages, losses, costs, and expenses arising from:

Your violation of these Terms of Service.
Your misuse of our store.
Your violation of applicable laws.
Your violation of the rights of another person or entity.

17. Changes to These Terms

We may update or modify these Terms of Service from time to time.

When changes are made, the updated version will be posted on this page and the "Last updated" date will be revised.

Your continued use of our store after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.

18. Governing Law

These Terms of Service are governed by the applicable laws of the jurisdiction where Happy Paw Co. is legally established, without regard to conflict-of-law principles.

Any mandatory consumer-protection rights applicable to you remain unaffected by these Terms.